Payment Policy

At Qavello Mall, we aim to make your shopping experience safe, simple, and convenient. We accept several payment methods to help you purchase your favorite pet beds and accessories with confidence. By placing an order on our website, you agree to the payment terms outlined below.

1. Accepted Payment Methods

We accept the following payment methods, as displayed on our website:

  • American Express (Amex)

  • Diners Club

  • Discover

  • JCB

  • Mastercard

  • PayPal

  • Visa

  • Visa Electron

Payment availability may vary depending on your location, card issuer, and the payment options presented at checkout.

2. Payment Processing

Payment must be completed during checkout for your order to be processed. Once your payment has been successfully authorized, you should receive an order confirmation.

If your payment is declined or cannot be verified, your order may not be processed. Please check your payment details or contact your bank, card issuer, or payment provider for assistance.

3. Payment Security

We take payment security seriously. Payments are processed through the payment options made available at checkout. Your card details and payment information may be handled by the relevant payment processor in accordance with its security and privacy practices.

Qavello Mall does not ask you to send your full card number, security code, or PayPal password by email. Please keep your payment credentials confidential.

4. Pricing and Currency

All product prices and applicable charges will be displayed on our website or at checkout before you complete your purchase. Please review your order total carefully before submitting payment.

Your bank or payment provider may apply currency conversion fees or other transaction charges, depending on your account and location. These charges are determined by your provider and are not controlled by Qavello Mall.

5. Order Confirmation

After completing your purchase, please check your email for your order confirmation. If you do not receive confirmation or notice an issue with your payment, contact our customer support team with any available order details.

An order confirmation does not prevent us from contacting you if additional information is reasonably required to verify or process your order.

6. Refunds and Payment Reversals

Eligible refunds will generally be issued to the original payment method used for the purchase, subject to the applicable payment provider's procedures.

Refund processing times may vary depending on your bank, card issuer, or payment provider. For further information, please refer to our Return and Refund Policy or contact our support team.

7. Payment Issues

If you experience a payment error, a duplicate charge, or an unexpected transaction relating to Qavello Mall, please contact us so we can review the issue.

Please do not send full payment card details or security codes by email.

8. Contact Us

If you have questions about payments, billing, or an order, please contact us:

Store Name: Qavello Mall

Email: support@Qqavellomall.shop

Phone: 01472 602067

Address: 18 Kingsway, Cleethorpes, North East Lincolnshire, DN35 8QU, United Kingdom

9. Policy Updates

Qavello Mall may update this Payment Policy when necessary. Any changes will be published on this page. We encourage customers to review the policy periodically.

Thank you for shopping with Qavello Mall.